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How Our Process Works

At Mountain State Professional Support Solutions LLC, our goal is to make things simple and seamless - whether you're a business or an individual client.

Ready To Get Started?

Step One:  Initial Contact

Reach out to us through our contact form, email, phone call, or text message to tell us a bit about what you need. Whether its administrative support, pro se help, notary services, or any of our other services, we are here to help.

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Step Two: Free 10 Minute Consultation

All Services begin with a free 10 minute consultation. This can be done by Phone call, text, or email.This quick conversation allows us to:

  • Understand your needs and goals

  • Confirm whether your requests fall within our scope of services

  • Discuss timelines, expectations, and pricing.

No work begins until expectations and pricing are clearly established

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Step Three: Customized Service Plan & Quote

After your consultation, we'll outline:

  • The scope of work

  • Estimated turnaround time

  • Pricing (hourly, flat-rate, bundled, monthly packaging, or retainer)

You'll receive a service contract and quote to sign.

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Step Four: Service Execution

Work begins after agreements are signed and any required deposits or payments are received. Throughout the process, you can expect clear communication, professional handling of your information, and timely updates when needed.

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Step Five: Review & Delivery

Completed work is delivered for your review. If revisions are included in your service, they'll be handled promptly. Final deliveries are provided once all terms are satisfied.

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Step Six: Completion & Ongoing Support

Once your service is complete:

  • Final Invoices are issues

  • Documents or materials are securely returned

  • Ongoing or monthly services continue if applicable

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We're always happy to support future needs- just reach out!

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Click the Intake Form Button to Fill our Intake Form Out!

Accepted Forms of
Payment

We currently accept the following payment methods:

  • PayPal

  • Square

  • Cash

  • Check

  • Zelle

  • Apple Cash

  • Cashapp

Invoices are provided for all services rendered. Payments are due within 7 days of the invoice date. There is a $15.00 per week late fee for invoices not paid on time.

Pricing 

We offer flexible pricing options including hourly services, flat rate projects, monthly packages, and prepaid retainers. Please visit our Services Page to learn more about how we can help you save money on your services.

Important Notes:

  • Mountain State Support Solutions LLC (MSPSS) is not a law firm.

  • Legal administrative services are provided only to licensed attorneys or authorized professionals.

  • WV Notary Services are available in the State of West Virginia.

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