Effective Date: June 26, 2026

Privacy Policy

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Mountain State Professional Support Solutions LLC (“MSPSS,” “we,” “our,” or “us”) values your privacy and is committed to protecting the personal information you choose to share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard information obtained through our website and related services.

By using this website, you agree to the terms of this Privacy Policy.

 

Information We Collect

Depending on how you interact with our website, we may collect information that you voluntarily provide, including:

• Name

• Email address

• Telephone number

• Business name

• Mailing address (if provided)

• Information submitted through contact forms

• Appointment requests

• Service inquiries

• Documents or files you voluntarily upload or send to us

• Any additional information you choose to provide during communications

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We may also automatically collect limited technical information, such as:

• IP address

• Browser type

• Device information

• Operating system

• Date and time of website visits

• Pages viewed

• Referring websites

This information helps us improve website functionality, security, and user experience.

 

How We Use Your Information

We may use your information to:

• Respond to inquiries

• Provide requested services

• Schedule appointments

• Communicate regarding current or prospective projects

• Prepare proposals or service agreements

• Deliver notary-related communications

• Improve our website and customer experience

• Maintain internal business records

• Comply with legal or regulatory obligations

• Protect against fraud or unauthorized activity

We will only use your information for legitimate business purposes consistent with this Privacy Policy.

 

Legal Operations Communications

Information submitted through our Legal Operations services is used solely for evaluating and performing requested administrative legal support services.

Submitting information through this website or communicating with MSPSS does not create an attorney-client relationship, legal representation, or legal privilege.

Please avoid sending confidential or time-sensitive legal information until an engagement has been confirmed and appropriate arrangements have been made.

 

HR & Business Compliance Services

Information submitted regarding Business Operations, HR, Compliance, Administrative Support, or Consulting services is used only for evaluating and providing requested services.

Clients remain solely responsible for all employment decisions, regulatory compliance obligations, and business operations.

 

West Virginia Notary Services

Information submitted for notary services is used only to schedule appointments, verify eligibility, communicate regarding notarization services, and maintain records as required by applicable law.

Certain notarial records may be retained when required by law or professional practice.

 

Cookies and Analytics

Our website may use cookies or similar technologies to improve website performance and user experience.

Cookies may help us:

• Remember visitor preferences

• Analyze website traffic

• Improve website functionality

• Enhance website security

You may disable cookies through your browser settings; however, certain website features may not function properly.

 

Sharing of Information

We do not sell, rent, or trade your personal information.

We may share information only when reasonably necessary, including:

• Service providers assisting with website hosting, scheduling, payment processing, or communications

• Technology vendors supporting our business operations

• Government agencies or regulatory authorities when required by law

• Courts or legal authorities pursuant to lawful process

• Professional advisors assisting our business

Information is shared only as reasonably necessary to operate our business or comply with legal obligations.

 

Data Security

We implement reasonable administrative, technical, and organizational measures designed to protect personal information against unauthorized access, disclosure, alteration, or destruction.

However, no method of electronic transmission or internet storage can be guaranteed to be completely secure. Accordingly, we cannot guarantee absolute security.

 

Data Retention

We retain personal information only for as long as reasonably necessary to:

• Provide requested services

• Maintain business records

• Comply with legal obligations

• Resolve disputes

• Enforce agreements

Retention periods may vary depending upon the nature of the services provided.

 

Third-Party Websites

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices, policies, or content of external websites.

Visitors should review the privacy policies of any third-party websites they visit.

 

Children’s Privacy

Our website is intended for adults seeking professional services.

We do not knowingly collect personal information from children under the age of 13. If we become aware that such information has been collected without appropriate consent, we will take reasonable steps to delete it.

 

Your Choices

You may contact us to:

• Request updates to your contact information

• Ask questions regarding information you have submitted

• Request deletion of information when permitted by law

• Opt out of future marketing communications

Certain records may be retained when required by law or for legitimate business purposes.

 

Changes to This Privacy Policy

We may update this Privacy Policy periodically. Any revisions become effective when posted on this page. Continued use of the website after updates constitutes acceptance of the revised policy.

 

Contact Information

If you have questions regarding this Privacy Policy or our privacy practices, please contact:

Mountain State Professional Support Solutions LLC

Email: mountainstatepro@outlook.com

Phone: (304) 830-6243

Website: www.mountainstateprofessional.com