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Privacy Policy

Mountain State Professional Support Solutions LLC values your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, and safeguard your information when you use our website and services.

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By accessing or using our website and services, you agree to the terms outlined below.

Privacy Policy

1. Information We Collect

We may collect the following types of information:

  • Personal Information: name, email, phone number, mailing address, payment details, and other information you voluntarily provide through forms, emails, or direct communication.

  • Service Information: Details related to the services you requested (such as notary, administrative support, or concierge services.

  • Technical Information: IP address, browser type, device information, and site usage data collected automatically through cookies or analytics tools.

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2. How We Use Your Information

We collect information to:

  • Provide and improve services

  • Communicate with you regarding inquiries, billing, and appointments.

  • Process payments and send invoices.

  • Maintain security and comply with legal obligations.

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3. Sharing of Information

We do not sell, rent, or trade your personal information. We may share information only in the following cases:

  • With trusted service providers who assist us in operating or business (e.g., payment processors).

  • To comply with legal requirements, court orders, and government requests.

  • To protect the safety, rights, or property of our clients, business, or others

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4. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your information from unauthorized access, disclose, alteration, or destruction. However, no method or transmission or storage is 100% secure.

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5. Data Retention

We retain your information only as long as necessary to provide services, comply with legal obligations, and resolve disputes.

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6. Your rights

Depending on your location, you may have the right to:

  • Access, update, or request deletion of your personal information.

  • Opt out of marketing communications.

  • Restrict or object to how we process information.

 

​To Exercise These Rights, Contact Us At:

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7. Cookies and Tracking

Our website may use cookies and analytics to improve user experience. You may also disable cookies in your browser setting, but certain features may not function properly.

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Legal Disclaimer:

Not A Law Firm: Mountain State Professional Support Solutions LLC is not a law firm and does not provide legal advice. Any legal administrative support services are strictly offered to licensed attorneys and law firms.

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Not Finial Advisors: We are not financial advisors or accountants. Any organizational or financial supportive services are limited to administrative assistance

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Notary Services: Notary services are only offered in accordance with West Virginia law. We are not authorized to provide notary services outside of WV.

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No Guarantee of Outcome: While we strive to provide professional, reliable, and timely support, we cannot guarantee specific outcomes or results.

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Third Party Links: Our website mya contain links to third-party websites. We are not responsible for the privacy practices or content of those external sites.

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Updates to this Policy

We may update this Privacy Policy and Disclaimer from time to time. Updates will be posted on this page with a revised "last updated" date.

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Contact us

If you have any questions about this Privacy Policy or our services, please contact us;

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Mountain State Professional Support Solutions LLC

Mail: 2501 Chapline Street PO Box # 6105 , Wheeling WV 26003

Email:mountainstatepro@outlook.com

Phone: 304.905.3434

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