Accessibility Statement

At Mountain State Professional Support Solutions LLC, we are committed to ensuring that our website is accessible to people with disabilities. We strive to make our website user-friendly for everyone, including those with visual, hearing, motor, and cognitive impairments. We are continuously working to enhance the accessibility of our website and further improve the user experience for all individuals.

Our Commitment to Accessibility

We aim to meet or exceed the Web Content Accessibility Guidelines (WCAG) 2.2 Level AA across our public web pages and commonly used documents.. If you encounter any accessibility barriers on our website or have any accessibility-related questions or concerns, please contact us.

Measures We Take

Provide text alternatives for non-text content (e.g., descriptive alt text for images).
Maintain clear structure with headings, labels, and consistent navigation.
Support keyboard-only navigation and visible focus states.
Ensure sufficient color contrast scalable text without loss of content or functionality.
Avoid content that may cause seizures or physical reactions.
Create accessible PDFs or provide an accessible alternative (GTML, Word) upon request.

Compatibility & Supported Tech

Our site is designed to work with current versions or major browsers (Safari, Chrome, Edge, Firefox) and assistive technologies such as screen readers and speech recognition. Some older browsers or plugins may not fully support accessibility features.

Third-Party Content

Some content, features, or links on this website may be provided by third-party services. Mountain State Professional Support Solutions LLC does not have control over these accessibility compliance of these external providers and cannot guarantee their conformance with accessibility standards.

Feedback & Requests

We welcome your feedback on the accessibility of our website and services. If you experience a barrier or need an alternative format, please contact us:

Phone 304.905.3434

Email: mountainstatepro@outlook.com

Mail: 2501 Chapline Street PO Box 6106 Wheeling, WV 26003

Accessible Alternatives

If you cannot access a document or form, we can provide it in an accessible HTML, large print, or screen-reader-friendly format, or complete it with you by phone or secure email.

Ongoing Improvement

Accessibility is an ongoing effort. We periodically review our site, remediate issues, and update content and documents to improve usability for all.

Formal Complaints

If you believe we have not addressed your accessibility concerns, please let us know the contact options above so we can investigate and resolve it promptly.

Last Updated: October 1, 2025

Target Conformance: WCAG 2.2 AA